I take pride in understanding customer relationship challenges inside out, aiding brands in setting first class end-to-end value strategies…

and then doing the actual work to make those relationships sing….

I have been helping businesses up their game for over 20 years

Previous Clients

Heidi Edmunds Profile Photo

  • Founder

    About me: I am flexible & adaptable, level-headed & fair, honest & hard working.

    Unique like a diamond studded unicorn (only less chintzy).

    Quite a good mother.

    Information geek.

    And in my minuscule amounts of spare time, I love to play at being a side-hustle queen.

Why you need me by your side

I am here to help stabilise customer relationships during peak business periods, help craft & deliver customer onboarding & engagement tactics or trouble shoot unexpected challenges.

I can advise on best practice & suitable ways to optimise time effectively & efficiently. 

I will take ownership of operational tasks & free up your existing team.

Grow Wisely

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Grow Wisely >

  • “Heidi is an incredibly professional and dedicated person who is highly respected by her peers. Heidi is someone who has the perfect match of skills when it comes to working with clients: a strong rational thinker, a great problem solver and very good at relationships, with the right level of understanding when it comes to client needs. It has always been a pleasure working for Heidi and I recommend her highly.”

    Laurent Gibb, eBay

  • “Heidi is one of the easiest marketing people I've ever had the pleasure of working with. She is fantastic at adapting working ways to get the best out of the people she works with. She is also excellent at managing expectations, to ensure all our projects were delivered on time to the highest standard. As a designer it was great to be able to work with someone who was willing to sit down and work out every project, even when we were quickly reacting to the market and working to very tight time lines. She ensured that resource and design skills were utilised to full advantage, for the business and for the team. Heidi's absolute dedication to her job was evident and infectious. I wouldn't hesitate to recommend her to any company.”

    Adele Cunniffe, Senior Product Design Creative

  • “Heidi is one of the best colleagues I have ever had the pleasure of working with. Consistently a strong performer, excellent background knowledge and brilliant skills, she proved to be an effective motivator and played a huge role in co-coordinating International accounts in her UK account team and helping TD international achieving the goals.”

    Marcel Chaudron, TradeDoubler